1. Purchase from official website
If you purchase Record It through PayPal on official website, and don't get the license code email, please check the Trash or Spams boxes.
If you lose your code, please go to License Retrieval and get your code back.
2. Purchase the paid version from Apple Mac App Store
If you purchase the paid version, Record It Pro - Screen Recorder, from Apple Mac App Store, you don’t need a license code, and please download and install directly from the Mac App Store.
3. Download the free/lite version from Apple Mac App Store
If you download the free version, Record It - Screen Recorder, from Apple Mac App Store, and upgrade it inside the app, you don’t need to enter license code either, but to restore.
Note: If there are different versions of Record It in your device, please uninstall All first, and redownload and install the right version.